Skype CEO Apologizes and Offers Credit Vouchers

 

A further update on Skype downtime

 

I’m sure by now many of you have heard about the downtime which has affected Skype around the world. Our priority has been to stabilise the problem, and then to begin to restore access to Skype functionality.

It’s taken some time to do, but we’re making steady progress. To put things in perspective, there are now around 16.5 million people online on Skype around the world. This is about 80% of what we’d normally expect to see at this time of day.

We’ve stabilised Skype’s core functionality – IM, audio and video – but it will take longer for us to restore offline IM and group video calling. It’s been a tough 24 hours for many of you – and I’d like to thank you for your patience as we bring Skype back to normal.

I realise that it’s difficult to compensate you for not being able to talk to or see your friends, family or colleagues, but we’re planning to offer Skype Credit vouchers to all of our loyal paying customers to thank you for your continued support.

Stay tuned for more updates, either on this blog or by following @skype on Twitter


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